Privacy Policy

Introduction

At Harmony Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

By using our website or services, you consent to the practices described in this policy. We may update this policy from time to time, so please review it periodically.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Event details for floral arrangements

Non-Personal Information

  • Browser type and version
  • IP address and general location
  • Pages visited on our site
  • Time spent on our site

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To improve our products, services, and website
  • To send promotional offers (only with your consent)
  • To prevent fraud and ensure security
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist with our operations (e.g., payment processors, delivery services)
  • When required by law or to protect our rights
  • In connection with a business transfer (e.g., merger or acquisition)

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Analyze site traffic and usage
  • Deliver targeted advertisements (if you consent)

You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. These include:

  • Secure socket layer (SSL) encryption
  • Regular security assessments
  • Limited access to personal data

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your information
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@harmonygroup.com

Address: Flat 5B, Tower 3, The Belcher's, 89 Pok Fu Lam Rd, Kennedy Town

Phone: +852 6789 1234

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

Last Updated: January 1, 2023